In this case, you should be able to fix the issue by using the Programs and Features menu to uninstall the conflicting 3rd party AV suite / AV scanner.Īs it turns out, this issue can also occur due to a common inconsistency that might appear due to some temporary files that are interfering with the updating/uninstallation procedure.

3rd Party AV conflict – Another potential cause that might cause this error is a different 3rd party suite or security scanner that is conflicting with Norton’s installer.

In this case, you should be able to fix the issue by running the specialized Norton Remove & Reinstall tool to remove every Norton Component forcibly and reinstall it.

Corrupted installation – In certain circumstances, you might see this error message due to some type of corruption affecting the conventional uninstallation phase.

In this case, you should start with a simple system reboot and see if that resolves the issue for you.

Common inconsistency – As it turns out, this particular issue will most likely occur due to inconsistency having to do with InstallShield and the way it’s deployed by Norton to complete reinstallation and uninstall attempts.

This is also known as Norton Remove and Reinstall tool (NRnR). This utility works well in Windows 10 / 8 / 7 / XP for both 32 bit and 64 bit versions.

This is an official utility provided by Norton Security to remove their security products completely from the system. To remove all these entries completely use the official cleanup tool. Actually, security software install deeply in the system to give maximum protection, so uninstalling them from the control panel or add / remove program alone leaves some entries behind. This is useful when you require to remove or reinstall Norton for any reason like issues with install or license activation, reinstallation or uninstallation. Actually it is a remove and reinstall tool (NRnR utility), but this can also be used to just uninstallation or removal purpose.

Norton Removal tool is an official tool provided by Norton to uninstall a Norton product from a computer completely.

Norton uninstall and reinstall